Introduction

At Autozono, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Transparency Promise: We believe in being clear about our data practices. We will never sell your personal data to third parties, and we only collect information necessary to provide you with the best possible service.

This policy applies to information we collect:

  • On our website (www.autozono.com)
  • In email, text, and other electronic messages between you and Autozono
  • Through mobile applications you download from us
  • When you interact with our advertising and applications on third-party websites

Please read this policy carefully to understand our practices regarding your information. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

When you create an account, place an order, or contact our support team, we may collect:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely by our payment partners)
  • Purchase history and preferences

Automatically Collected Information

As you navigate through our website, we may automatically collect:

  • Usage details, IP addresses, and information collected through cookies
  • Device information and browsing actions
  • Location data (with your consent)

How We Use Your Information

We use the information we collect about you or that you provide to us for several purposes:

  • To fulfill your orders: Process your purchases and deliver products to you
  • To provide customer support: Respond to your inquiries and resolve issues
  • To personalize your experience: Recommend products and content that may interest you
  • To improve our website: Analyze how customers use our site and enhance user experience
  • To communicate with you: Send order confirmations, updates, and promotional materials (with your consent)
  • To prevent fraud: Monitor and protect against fraudulent activity
  • Data Minimization: We only collect and process the minimum amount of personal data necessary to fulfill the purposes outlined in this policy. We do not keep your personal data for longer than needed.

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

  • Service Providers: We share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred to the new owners.

All third-party service providers are carefully selected and required to use appropriate security measures to protect your information. We only provide them with the information necessary to perform their specific services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • SSL encryption for all data transmissions
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Secure data storage with encryption at rest.
  • Employee training on data protection.
  • Security Commitment: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to enhance our security practices to protect your information.

Your Rights and Choices

You have certain rights regarding your personal information, which may include:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information in certain circumstances.
  • Objection: You can object to processing of your personal information in certain situations.
  • Restriction: You can request restriction of processing your personal information.
  • Portability: You can request transfer of your data to another organization.
  • Withdraw Consent: You can withdraw consent where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Enable enhanced functionality and personalization
  • Targeting Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Cookie Consent: When you first visit our website, you will be presented with a cookie consent banner that allows you to customize your cookie preferences.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

We will let you know via email and/or a prominent notice on our website prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.