You can easily view and access your sales receipts in the following ways:

1. Online Account Inquiry (Recommended)

Log in to your account

Go to the "My Orders" or "Order History" page

Find your order and click "View Details"

On the order details page, you will see the options to "View Receipt" or "Print Receipt"

2. Email Inquiry

Check the email address you used when registering

Find the order confirmation email we sent (usually with the subject line "Order Confirmation").

This email usually contains complete receipt information or a download link.

3. Contact Customer Service

If you are unable to find your receipt using the above methods, our customer service team is happy to assist you:

Online Customer Service: Monday to Friday, 9:00 AM to 6:00 PM

Customer Service Email: AutozonoServe@autozono.com

Please have your order number ready so we can quickly locate your order.

We are committed to making the return process as simple and streamlined as possible. Please follow these steps:

Step 1: Check Return Eligibility

Please ensure your product qualifies for our return policy:

Within 7 days of receiving the product.

The product must be unused, unassembled, and undamaged, with its original packaging and all labels intact.

Please return any gifts or accessories that came with the product.

(Some items, such as clearance items and opened software/liquids, may not be eligible for return. Please see the product page for details.)

Step 2: Initiate the Return Process

Online Self-Service (Fastest Method):

Log in to "My Account".

Go to "Order History" or "Purchase History".

Find the order you wish to return and click "Request a Return" or "Return".

Select your reason for return. A Return Authorization (RMA) number and a prepaid return label will be automatically generated. Please be sure to print this label.

Step 3: Pack the Product

Carefully place the product and all original accessories back into their original packaging. Affix the printed return label to the outside of the box, covering the original shipping label.

Recommendation: To protect your rights, please keep your tracking number/shipping number.

Step 4: Return the Product

Send the package to your chosen courier company (e.g., express delivery or post office).

After we receive and inspect your return, we will process your refund within 5-7 business days. The refund will be returned to your original payment account.

Need Help?

If you encounter any problems or are unable to complete your return request online, please contact our customer service team. Please have your order number ready so we can assist you quickly.

We're working hard to restock! We regularly restock our most popular items.

The most direct way: Use the "In-stock Notification" feature.
For the most accurate restocking information, we strongly recommend signing up for "In-stock Notification" on the product page. Simply enter your email address, and we'll notify you immediately when the item is back in stock. This is the best way to ensure you don't miss out on your favorite items.

About Restocking Time:
Restocking time depends on the type of item and the supplier:

Regular items: We typically restock within 1-3 weeks.

Popular or seasonal items: We prioritize restocking, but the exact timing may be affected by supply chain issues.

Discontinued or Replacement Products: In rare cases, if a product is discontinued, we may not be able to restock it. We'll clearly indicate "Discontinued" on the product page or recommend an upgraded alternative model.

Need immediate assistance?
If you need the item urgently or have specific questions about restocking time, please contact our Customer Service team. We'll be happy to provide more detailed inventory information or recommend alternative products with similar features based on your needs.

Thank you for your interest in our products and brand!

We offer nationwide and international shipping!

The easiest way to check if your specific address is within our shipping range and the associated costs is to:

Add your item to your cart.

Proceed to checkout.

Enter your shipping address.

All available shipping options will be displayed immediately.

For special regions or large orders, please contact customer service for customized shipping options.